Do users have a satisfying experience with your software or Web application, or do they find it cumbersome to use and frustrating? Rely on Testware's usability testing services to address these issues and help you to release a highly usable application.
What is Usability Testing?
Usability testing involves testing a software or Web application, as it will be used in the real world to assess several factors, including:
· Does application functionality match the user's needs?
· Is the application easy to learn?
· How easy is it for the user to accomplish tasks with the application?
· Is the application tolerant of errors?
· Is it easy to remember how to use the application, or must the user "retrain" herself every time she uses it?
· Does the application do what the user expects?
· Does the user enjoy using the application, or does he/she become easily frustrated by it?
Ways to quantify usability include measuring
· the number of mistakes users make
· how long it takes for users to learn the application's distinct functions/features
· how repeatable users' experiences are
· the users' satisfaction levels
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